FAQ
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Yes absolutely, every sahlo product is formulated specifically with young, changing skin in mind. Our formulas are gentle, balanced and barrier-friendly, using natural ingredients that are appropriate for tweens and teens.
That said, every skin is different. If your child has a known skin condition, allergy or sensitivity, we recommend checking the ingredient list carefully and doing a patch test before full use. Our full ingredient lists are available on each product page.
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sahlo products are designed for tweens and teens, broadly ages 10 to 18, for all skin types and genders. That said, our formulas are gentle enough for anyone who prefers a simple, clean skincare routine.
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Yes. All sahlo products are vegan and cruelty-free. We do not test on animals and our formulas contain no animal-derived ingredients.
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Our products are made right here in New Zealand by a leading contract manufacturer, formulated in partnership with leading NZ cosmetic chemists. We're proud to be NZ-made.
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Our products are not currently dermatologist tested. They have been formulated by experienced NZ cosmetic chemists and tested with real tweens and teens, including our own kids. If your child has a diagnosed skin condition we always recommend consulting a healthcare professional before introducing new skincare.
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Absolutely. Our products are designed to work well together. A simple routine could be clean me up followed by hydrate me so, then layer in mist me up or mist me down whenever you need it.
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They are formulated with gentle aqua, aloe vera and humectants to soothe and hydrate your skin. Each spray is multi-tasking for skin and mood wellbeing.
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We took our time. That meant extensive research, working closely with formulation and skin experts and choosing ingredients with real clinical evidence behind them- not just ones that sound good on a label. Every product was tested on real people with young, sensitive skin before we landed on our final formula. If it didn’t feel great and perform gently, it didn’t make the cut.
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Absolutely. Every single ingredient in sahlo was chosen with young, hormonally-active skin in mind- nothing made it in just because it’s trendy or because it works well on adult skin. We excluded anything that could disrupt, irritate, or overwhelm skin that’s still developing, and we were equally deliberate about how ingredients work together. The goal was never a long list of impressive actives- it was a carefully considered blend where everything earns its place and the formula performs as a whole.
Multitasking, effective and genuinely suited to the skin it’s made for.
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These two terms sound similar but they mean very different things. Fragrance free means no fragrances have been added at all. Unscented means the product may still contain masking fragrances to cover the natural smell of ingredients- so it’s not as clean as it sounds. For sensitive or young skin, fragrance free is generally the safer choice.
At sahlo, we’ve taken a different path- our products are scented with 100% certified natural fragrances of the highest regulated quality, sourced from France. No synthetic fragrance, no hidden ingredients- just a beautiful, clean MOOD scent you can feel good about.
FAQ
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We ship throughout New Zealand and Australia. Please email us at hello@madebysahlo.com if you would like to arrange for an order to be delivered outside NZ or Australia
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New Zealand: free shipping on orders over $60 NZD. Flat rate $8 NZD for orders under $60. Australia: Flat rate shipping $20 NZD.
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New Zealand orders typically arrive within 2-5 business days. Rural deliveries may take an extra 1-2 days. Australian orders typically arrive within 5-10 business days. You will receive tracking details once your order is dispatched.
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If you need to change or cancel your order, please contact us at hello@madebysahlo.com as soon as possible. We will do our best to help, but we cannot guarantee changes once an order has been dispatched.
FAQ
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The sahlo squad is our community of customers, supporters and fans who sign up for early access to new products, exclusive deals and behind-the-scenes updates. Join the sahlo squad on our homepage to be the first to know about new drops and special offers.
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Not yet but keep an eye out for this in the future.
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We love collaborating with people who genuinely connect with the sahlo brand and community. If you're interested in working with us, send us a message at hello@madebysahlo.com and tell us a bit about yourself.
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Email us at hello@madebysahlo.com or send us a message on Instagram at @madebysahlo. We're a real team and we actually read every message.